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Customer
Review

We asked a few of our customers to share their experiences with us…

Unbeatable Customer Service

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"I have never used a travel agent for my holiday bookings but as I was organising a 50th birthday trip for me and my 3 friends and I decided to try Il Mondo that I had seen advertised and passed many times on Chatsworth Road. The offices were inviting and Jo soon engaged with me in the relaxed surroundings asking me questions so that she could build an itinerary for our special trip to South America with the highlight being a trek to Machu Picchu. With my friends being in 3 different countries Jo was so patient in answering questions and amending and tweaking the itinerary in her quest to get us the perfect trip. Jo would reply to emails late in the evening or early in the morning, going above and beyond to provide an c. Thank you Jo for all your hard work." Ms Shelley - 28.07.18

Jo and Ali are amazing they take all…

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"Jo and Ali are amazing they take all the stress out of booking a holiday, nothing is too much trouble. I would highly recommend il Mondo Travel for all your travel requirements no matter how complex. Thanks again guys x" Ms Gallagher - 10.01.19

A first class experience...

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"A first class experience from enquiry to our return - really pleased with the service and customer care shown. Jo was extremely honest about the choices we had and the pros and cons of certain locations. I would fully recommend Il Mondo to anyone whatever their holiday requirements. We have cruised 5 times now having booked with Il Mondo and booked business trips too. Not to be beaten in my view!"

Ms Navin - 30.01.19

Namibia

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"With only 3 months notice Jo put together an amazing fly/drive trip in Namibia for our 25th wedding anniversary. She gave us a choice of 3 different itineraries to include our requirements of big sand dunes and lots of wildlife. With a bit of tweaking it was sorted and we were soon on our way. Everything ran smoothly and it was a wonderful experience with superb accommodation. Thank you Jo!"

Excellent Service

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"Excellent service. Jo and Ali go the extra mile to provide exceptional service. Nothing is too much trouble. Prices are comparable with on line booking- often cheaper! Booking a holiday is hassle free." Ms Hull - 06.03.19

Excellent
in all ways...

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"Dear Jo, A huge thank you for organising another superb holiday for us. The quality of the service you provide is excellent in all ways – in fact you go the ‘extra mile.’ Our holiday to Sri Lanka, the Maldives and Costa Adeje in Tenerife all went smoothly, thanks to you – including the taxi to and from the airport. Your recommendation of Rick of Total Travel was excellent. We are already planning our next holiday – with you of course!"

The personalised
service cannot be matched!

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"Jo has booked me on both budget package holidays and Luxury cruises. Her years of experience shine through with the way she helps you to find a Holiday which meets your own individual needs. The personalised service cannot be matched! All of the ladies are welcoming and professional, and the shop has a great vibe (and great coffee!). Would recommend to anyone!" Kimberly Sadler - 10.11.2017

Five
Stars

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"Lucy has made booking next years ski holiday the most relaxing and stress free experience I’ve ever had! Not only are we staying in one of Europe’s largest resorts but we’re paying less than we’ve ever paid before including flights, lift passes and ski hire! I’ll never bother looking for a holiday myself again! What a pleasure!"Joshua Whitaker - 22.11.2017

A
Big Thankyou

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Just want to say a BIG THANK YOU to Jo, Lucy and Ali for booking our trip away to France. Flights were excellent, the hotel was to die for, couldn't have expected more. The taxi transfers were all on time and top quality cars, fabulous few days. Will book again with Jo, she's very professional and a top lady! Well done Il Mondo! Julie Roberts - 07.06.18

Wonderful Multi Centre Holiday
in South East Asia

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We've recently returned from a wonderful multi centre holiday in south east Asia coordinated by Jo and Ali. It was wonderful and we so appreciated the personnel and helpful tips and service whilst planning and arranging it. Thank you Ladies. Can't wait to plan the next holiday with you. Hilary Spencer - 08.06.18

Great
personalised experience...

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"We have just returned from a fabulous cruise in the Norwegian Fjords. Thank you Jo and Alison for finding us a fantastic deal and providing a great personalised experience. We look forward to booking our next trip with you soon and would highly recommend your services" Lisa Fretwell - 06.05.2018

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